In the current Businessweek there’s a short interview by Tom Keen with John Taft about the idea of stewardship in the banking industry. The parallels with university IP are striking:
[T]he leaders of our financial institutions lost touch with their stewardship values.
It is quaint, but it’s a core principle. When money managers, broker dealers, investment bankers, etc., do what they’re supposed to do, they match up investors with people who need capital. So financial institutions serve—or should serve—an agent’s or intermediary’s role. What we’ve seen, though—going into the financial crisis, and we still see it today—is that financial institutions have moved away from that agent’s role to a principal role. That’s what’s gotten us in trouble.
Are you behaving every day in a way that is good for your clients, or are you thinking about how to make money yourself? Client service—that’s what stewardship is.
Yes, “stewardship” is not at the top of the trendy lists of things that spark innovation–but perhaps it should be there, along with self-sacrifice, service, altruism, good faith, even love. Continue reading